The great majority should be converted
July 15th, 2011The great majority should be converted into sales.
If your closing percentages aren?t high, get some training.
Given how much it costs to just make that phone ring, through conventional advertising, you?re missing a huge bet if you don?t get super sharp converting these prospects into customers.
Dr Epos Systems. Gary S. Goodman, President of
Customersatisfaction.com
, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone? and Monitoring, Measuring & Managing Customer Service. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC’s Annenberg School, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad.